AI Solutions Consultant

At Escala 24x7 we support you so you make an effective investment in GenAI.

95%

of organizations don't find an ROI that justifies their GenAI projects.

The GenAI Divide STATE OF AI IN BUSINESS 2025 - MIT NANDA

With Escala 24x7 you get

AI solutions for any
stage of maturity in adoption.

AI Adoption & Strategy.

Use cases

EBA for Innovation in AI, ML and GenAI

Reduce uncertainty, gain strategic clarity and move toward concrete use cases with expert support.

With Escala 24x7, accelerate in just 3 days the identification of real AI/ML/GenAI opportunities, define your adoption path and validate its value with a functional PoC.

  • check Clear diagnosis.
  • check Well-defined priorities.
  • check Innovation with AI solutions from day one.
EBA for Innovation in AI

AI Governance

Ensure responsible use of AI, reduce risks and ensure every initiative has metrics, controls and measurable success criteria.

Escala 24x7 defines design principles and practices for AI solutions, establishes roles and policies, and standardizes the lifecycle to organize, control and strengthen your operations.

  • check Regulatory compliance.
  • check Transparency, traceability and responsible AI adoption.
  • check Risk reduction.
AI Governance

Data engineering with AI

Get full visibility of your data, meet regulations without friction and make reliable decisions at all times.

At Escala 24x7 we help you define your AI solutions strategy and design an architecture that organizes, connects and ensures the quality of your data from the ground up.

  • check Regulatory compliance.
  • check Improved data quality.
  • check Greater alignment between business and technology.
Data engineering for AI

IA Solutions.

Use cases

Gen AI Squads

Drive Generative AI adoption with multidisciplinary teams that design, prototype and scale high-impact solutions.

With Escala, turn your ideas into generative AI solutions ready to run on AWS. GenAI Squads supports your organization from use case identification to production deployment, ensuring speed, quality and governance, adapting the team to the pace and complexity of your business.

  • check Fast innovation.
  • check Lower risk.
  • check Measurable results.
Gen AI Squads

Intelligent Document Processing

Transform critical document management with AI solutions that extract, classify and validate information in minutes, eliminating manual tasks, reducing errors and speeding up decisions.

Escala 24x7 combines OCR, generative models and automated workflows on AWS to process documents with precision, compliance and traceability, adapting to your organization's maturity level.

  • check Faster processes.
  • check Lower costs and manual errors.
  • check Guaranteed compliance
Intelligent Document Processing

AI-Powered Credit Decisioning

Speed up credit application assessment with generative AI solutions that analyze histories in seconds, eliminate manual review and enable faster, consistent, traceable decisions.

Escala 24x7 integrates Amazon Bedrock models with your systems to generate clear, ready-to-use analysis, streamlining processes, improving conversions and customer experience.

  • check Less analysis time.
  • check Greater evaluation accuracy.
  • check Better experience for your applicants.
AI-Powered Credit Decisioning

AI-Powered IT Support Bot

Automate repetitive helpdesk tasks with an AI virtual assistant that resolves common requests in seconds, without human intervention.

With Escala 24x7, improve support experience and reduce costs with AI solutions that centralize knowledge, offer immediate responses to users and integrate tools like ServiceNow, Jira, Teams or Slack.

  • check More satisfied users.
  • check Automatic ticket management.
  • check IT team focused on strategy.
AI-Powered IT Support Bot

Intelligent Contact Center Analytics

Turn phone interactions into strategic information with AI solutions that analyze sentiment, key topics, risks and opportunities, optimizing operations and improving customer experience to meet regulations through clear dashboards.

Escala 24x7 combines Amazon Transcribe, Comprehend and advanced analytics to help you identify churn, optimize scripts, train agents, detect sales opportunities and boost your contact center performance.

  • check Better service.
  • check Less rework.
  • check Decisions based on real data.
Intelligent Contact Center Analytics

We are the accelerator for your
cloud initiatives.

Managed Services

Managed Services

We handle the management, optimization and security of your AWS infrastructure.

24/7 Operations

24/7 Operations

Get full management of your AWS infrastructure with an expert team available 24/7.

Optimization and performance

Optimization and performance

Reduce costs and ensure security at every operational layer, without interruption.

Prevention

Prevention

We anticipate and solve problems before they impact your operation.

Improve your customers' experience with AI.

Design and implement AI solutions on AWS that enable intelligent support, interaction analysis and real-time responses, backed by Escala 24x7.

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