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Cloud Omnichannel Experience

A better experience for your users at lower cost foryour company

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Contact Center Specialization (Amazon Connect)

We are specialists in implementing projects from AWS Contact Center solution. This experience guarantees our clients:

  • Accessto highly-specialized experts
  • Standard practices for an accelerated migration
  • Accessto AWS programs

This guarantees that by working with us, you will beable to accelerate your AWS Contact Center projects, safely optimizing costs.  

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Benefits of Having A Partner With Experience In Amazon Connect

Tangible results in shorter time; steadily progressing in your digital transformation processes

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Faster Implementation
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Greater Scalability and Interoperability
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New onmichannel services
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Cost Optimization and Licensing

Nuestra Experiencia

Con presencia en toda Latinoamérica y más de 2,000 estaciones de contact center administradas, somos el partner con más experiencia en la región, apoyando a las empresas más grandes e innovadoras a dimensionar, migrar y modernizar sus servicios de contact center on-premise a un servicio nativo de cloud, incorporando nuevas funcionalidades que sólo son posibles con AWS.

Nuestro Equipo

Related offers

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Digital Workspaces

We have the Digital Workspaces Competency, whichallows contact center managers to implement virtual-desktop services and cloud applications to facilitate access to your applications and data

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Support Services

AWS environment proactive monitoring, engineering support, and infrastructure management services to guarantee service quality and availability 24x7

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In Escala 24x7 we have a dedicated team and a methodology that makes the most of AWS incentive programs to facilitate your cloud migration even more

CONTACT
ESCALA 24/7

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